First directory

Worldwide Travel Insurance and a stack of other extras...

What is first directory?
First directory is a package that offers Roadside Breakdown Assistance and ID Theft Assistance, mobile phone insurance and a host of leisure benefits. Enjoy 3 months free, reverting to £12 per month. Minimum 12 month contract applies.

Who is first directory for?
First directory is available to all 1st Account holders. Please check eligibility criteria for each of the benefits.

Is there a minimum contract?
The minimum initial subscription is for a period of 12 months and is renewable monthly thereafter.

How much does it cost?
First directory is just £12 per month, with 3 months free. Minimum 12 month contract applies. This could save you over £325. See our in detail page for more information.

What are the benefits of joining first directory?

Worldwide Travel Insurance
Anyone who is thinking of travelling in the next twelve months could benefit from our Worldwide Travel Insurance (subject to status) which includes winter sports cover and is available for you and your family (for eligible customers aged under 70). Policy Terms and Conditions apply. Provided by Aviva Insurance Limited.

Roadside Breakdown Assistance
This 24 hour service gives you peace of mind, covering you whether you are a driver or a passenger of any eligible vehicle (for vehicles up to 15 years old). You will be covered for emergency roadside repairs, occuring at least a quarter of a mile away from your home and local recovery to the nearest suitable garage. In addition we will provide national recovery of the vehicle to any UK destination, if we are unable to arrange a prompt local repair. Policy Terms and Conditions apply. Provided by Mondial Assistance (UK) Limited.

Mobile Phone Insurance
Losing or having your mobile phone stolen can be expensive. But, first directory includes mobile phone insurance, with an annual value of £60, so you'll have no need to worry. Policy Terms and Conditions apply. Provided by Allianz Insurance plc.

Identity Theft and Personal Security Assistance with red24
When it comes to your personal security you will be able to benefit from Identity Theft Assistance, provided by red24. They are independent safety experts who are on hand for you and your family to use if you're ever worried about your personal safety or identity theft in the UK or abroad. This service provides you with immediate support via a 24 hour helpline. Find out more about red24.

Commission free currency and travellers cheques
Online travel money and travellers cheque orders are already commission free for all customers. Telephone orders are subject to a commission fee of 2%, minimum £3.95. This fee will be waived for first directory members. First directory members can also enjoy cash withdrawals from machines abroad free of first direct ATM transaction fees (on the account the first directory fee debits from) - normal minimum charge £1.75. We apply an exchange rate adjustment of 2.75% to currency conversion rates. Some ATM operators may charge you for making withdrawals from their machines.

What else does first directory include?
The package includes some great leisure benefits, such as exclusive offers with great savings at restaurants, hotels and days out. We also offer banking benefits with exclusive member offers and discounts.

Please read the product Terms and Conditions before applying.